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SMART Tag - Information for Families

Update: We’re excited to announce that the SMART Tag Parent App is now available for HEB ISD families!

HEB ISD uses the SMART Tag system, a safety tool that allows monitoring of your student’s bus rides:

  • SMART Tag cards are distributed to student bus riders at the beginning of the school year. Students are expected to have their SMART Tag for every ride to or from school on an HEB ISD bus.
  • The Tag will be read by a SMART Tag scanner as students board their bus, immediately checking that each student is on the correct bus. The student’s Tag will be scanned again when students exit the bus, verifying that each student is at the correct school or bus stop.
  • Throughout this process, the system allows parents or guardians to get notified of their student’s bus travel using the SMART Tag app.
  • The SMART Tag cards do not store any student data, and cannot track students in other locations nor transmit information other than to their compatible scanners.

To learn more or to set up the smartphone app, please review the information below from SMART Tag. For assistance, please contact the HEB ISD Transportation department at 817-399-2441.

SMART Tag - App Instructions for Families (English)
First page of the PDF file: SmartTagParentAppInstructions-English
SMART Tag - App Instructions for Families (Spanish)
First page of the PDF file: SmartTagParentAppInstructions-Spanish

Phone App for Parents

Parents and legal guardians can register an account on the district’s SMART Tag Phone App to monitor whether their child is on the bus as well as the bus’s real-time location. 

Download the SMART Tag Phone App for Parents

FAQs (Frequently Asked Questions)

How-To Videos (from SMART Tag)