Continuous Improvement

Brooks Williams, Chief Quality Officer | 817.399.2178
Ann Rodriguez, Quality Learning Coordinator | 817.399.2127

Mission Statement: To provide superior quality education support services that: STUDENTS achieve in, PARENTS desire for their students, FACULTY & STAFF are proud of, and PEERS seek to emulate.

Brooks Williams

Vision Statement: Question Assumptions. Think Deeply. Iterate as a Lifestyle. Fall Seven Times. Stand up Eight.


The Continuous Improvement & Quality Learning Offices provide leadership and technical expertise in the accomplishment of the District’s strategic plan and to ensure a District wide utilization of a systems approach to continuous improvement.

This is accomplished by:

  • Providing effective education on improvement processes and tools for all segments of the District.
  • Supporting District process improvement standardized processes that utilize effective measurement and analysis tools.
  • Coaching process improvement and innovation projects that enhance the return on investment.
  • Focusing intently on customer requirements and measurable outcomes.
  • Inspiring improvement teams to innovate.
  • Encouraging constructive conflict to foster healthy, respectful debates which opens new ideas.
  • Facilitating project teams that value everyone’s input for collaborative change.
  • Fostering trust in the change process making change less uncomfortable.
  • Creating positive team environments that are fun, engaging, efficient and effective.
  • Leveraging my expertise to guide transformational change that creates value.
  • Celebrating improvement and innovation successes!

Continuous Improvement logo

District Strategic Plan

Download the HEB ISD Strategic Plan for 2014-2019...

District Goals

1. Student Achievement
2. Effective and Efficient Operations
3. Quality Teaching, Administrative, and Support Staff
4. Safe, Healthy, and Nurturing Schools
5. Enduring Relationships with Stakeholders

Continuous Improvement & Quality Learning Directory

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Tammy Galloway
Pat May Center
Professional Development
Quality Learning
817-399-2185 (Work)
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Ann Rodriguez
Pat May Center
Professional Development
Quality Learning
Quality Learning Coordinator
817-399-2127 (Work)
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Brooks Williams
Executive Leadership Team
Quality Improvement
Chief Quality Officer
817-399-2178 (Work)
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Contact Us
Hurst-Euless-Bedford ISD
1849 Central Dr.
Bedford, TX 76022
Phone: 817.283.4461
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